Frequently Asked Questions
Everything you need to know about shopping with DISSH.
How long does shipping take?
Standard shipping within Australia typically takes 3-5 business days, while international orders can take between 7-14 business days depending on your location and selected shipping method.
What is your return policy?
We offer returns on all full-priced items within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached. Please note that final sale items are not eligible for return.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Klarna for flexible interest-free installments.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to make changes or cancellations once an order is confirmed. Please double-check your details before completing checkout.
How do I find the right size?
Each product page features a detailed size guide to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more relaxed look or checking the specific garment measurements provided.